Apr 17, 2009

Why should you be using Lead Management Software?

Organizations act wisely when they utilize ways of bringing potential clients to their websites. Most successful businesses spend large amounts of time and resources on driving those clicks exactly where they want them. In addition, landing pages and entire websites are optimized to convert those visitors into leads. As an organization gains prominence, and as it streamlines its marketing campaigns, the flow of leads has the potential to overwhelm sales teams.

Lead management software provides businesses with several tools to help them take good care of their leads. The most basic function of any sales lead management system is tracking where the lead came from. This provides useful information on what marketing strategies are working well, which ones need some work, and which endeavors should be dropped.

Lead management software does not stop at this most fundamental function. In addition to simple tracking, sales lead management allows you to contact your leads more efficiently. Finding well designed lead management software should have a direct impact on the number of sales you are making. Sales lead management has the potential to double and quadruple an organization’s sales that previously did not use such software.

One way lead management software accomplishes this is by helping your sales team representatives contact those new leads within the first few minutes that they enter into your lead pool (such as when they fill out a form on that newly optimized company website). This is often referred to as lead response management. Because it is so crucial to conversions to contact leads quickly and efficiently, a lead management system worth its price must facilitate rapid response.

Lead management systems do this best when they incorporate other telephony software used in remote sales. Power dialing, automated prerecorded voice messaging, and embedded ties to company websites are all valuable features in lead management software. A sales lead management system that already features these tools will remove the need for additional software and will streamline the process of making more calls and contacts, sending more emails and faxes, and having more demonstrations, proposals, and sales. Ultimately, if your lead management system does not lead to more closes, it is not living up its promised role in the sales process.

Companies that will host your lead management system will not only make installation and maintenance easier for you, they will also save you the cost of purchasing hardware and developing software yourself. Since lead management systems have so much potential to increase productivity, the pay as you go fees available from system hosts are well worth the investment.