Inside Sales Adventures

In a slowing economy many businesses are focusing more on remote sales, and less on spending the money on face to face sales. Whatever your organization, the field of inside sales is exciting and profitable. My goal here is to explore the different tools of the trade, and to give advice for you on what to look for as you shop around. Whether you are looking at Hosted CRMs or dialer systems, Inside Sales Adventures will give you solid information to base your purchase on.

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Dec 18, 2009

Toll Free Numbers

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Consumers are used to being offered 1-800 numbers to dial. Because these phone numbers are toll free for the caller they are appealing to cu...
Dec 14, 2009

What can separate a Remote Sales Professional from a Telemarketer?

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rWhat can separate a Remote Sales Professional from a Telemarketer? Even those of us who work in telephony software can find ourselves ann...
Oct 26, 2009

3 benefits of using Inbound – Outbound call blending

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Many call centers suffer because they completely separate the duties of calling outbound numbers and answering inbound calls. Inbound – outb...
Oct 23, 2009

Contact Managers, what can they do?

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Any sales team that sales remotely depends on fresh leads and contacts. A contact manager system keeps all of these leads in order and keeps...

5 benefits of using CTI Screen Pop with Autodialers for Remote Sales Reps

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Screen pop is a useful tool for sales reps that make outbound calls and receive inbound calls. Screen pop is a form of CTI – computer tel...

Call Center Auto Dialers

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Inside sales is the process of collecting leads, making contacts, and closing sales from a remote location – typically over the telephone. T...
Oct 16, 2009

Key features of a Lead Management CRM

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A lead management CRM allows sales representatives to effectively use other telephony tools. The CRM is able to triple sales productivity by...
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About Me

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David Harlow
David Harlow is an SEO consultant for InsideSales.com. As a firm believer that people should know the facts, Harlow’s blog Inside Sales Adventures seeks to inform new comers to the industry about important terminology in insides sales, as well as to give tips on what to look for when shopping for industry software.
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